GFI Blackswan Limited authorises you to view and download the materials at this website only for your personal or non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials. You may not modify the materials at the Website in any way or reproduce or publicly display, perform, distribute or otherwise use them for any public or commercial purpose. For the purposes of these Terms, any use of these materials on any other website or networked computer environment for any purpose is prohibited. The materials at this Website are copyrighted and any unauthorised use of any materials at this Website may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorisation to use this Website automatically terminates and you must immediately destroy any downloaded or printed materials.

User Submissions

Other than personally identifiable information, any material, information or other communication you transmit or post to this Website will be considered non-confidential and non-proprietary ("Communications"). GFI Blackswan Limited will have no obligations with respect to the Communications. GFI Blackswan Limited and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this Website any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other material that would violate any law.

Links To Other Websites

Links to third party websites on this Website are provided solely as a convenience to you. If you use these links, you will leave this Website. GFI Blackswan Limited has not reviewed all of these third party sites and does not control and is not responsible for any of these sites or their content. Thus, GFI Blackswan Limited does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this Site, you do this entirely at your own risk.

Limitation of Liability

In no event will GFI Blackswan Limited, its associated companies, or other third parties mentioned at this website be liable for any damages whatsoever (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this website, any websites linked to this website, or information or services contained at any or all such websites, whether based on contract or any other legal theory and whether or not advised of the possibility of such damages. If your use of the information or services from this website results in the need for repair or correction of data, you assume all costs thereof. Applicable law may not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


GFI Blackswan Limited may revise these Terms at any time by updating this disclaimer. You should visit this page from time to time to review the current Terms as they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Website.

Linking to the Website

If you would like to link to this Website, please read and comply with the following guidelines:

A site that links to the GFI Blackswan Limited website:

  • May link to, but not replicate, GFI Blackswan Limited content.
  • Should not imply that GFI Blackswan Limited is endorsing it or its products.
  • Should not misrepresent its relationship with GFI Blackswan Limited.
  • Should not present false information about GFI Blackswan Limited products or services.
  • Should not use the GFI Blackswan Limited logo without permission from GFI Blackswan Limited.
  • Should not contain content that could be construed as distasteful, offensive or controversial, and should contain only content that is appropriate for all age groups.

Click here to view blackswan's terms of business

Events and conferences

Payment Terms

Your delegate fee should be paid in full prior to attendance. If payment has not been received you will not be permitted to enter the event.

Cancellation, Postponement and Substitution Policy

Places are transferable without any charge providing reasonable advance notice is given. To inform us of a namechange, please email details to

Cancellations submitted no later than 4 weeks before the event will incur an administrative charge of 25%. No refunds will be issued for any cancellations within 4 weeks of the conference.

Please note - you must notify blackswan, in writing, of a cancellation, or we will be obliged to charge you the full fee. The organisers reserve the right to make changes to the programme without notice. All prices displayed are exclusive of VAT unless otherwise stated but, VAT will be charged, where applicable, at the prevailing rate on the invoice date and the relevant details will appear on the invoice.

Blackswan takes every care to ensure that prices quoted are correct at time of publishing however; bookings will only be accepted if there is no material error in the price advertised on the website.

Blackswan is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. Blackswan shall assume no liability whatsoever in the event this conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency.

Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, Blackswan reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.


All 'Early Bird' Discounts require payment at time of registration and before the cut-off date in order to receive any discount. Any discounts offered whether by IQPC (including team discounts) must also require payment at the time of registration. All discount offers cannot be combined with any other offer.

Travel insurance
You are advised to take out appropriate travel insurance, as we will not accept any liability for travelling, accommodation or other expenses incurred as a consequence of a possible conference cancellation or postponement.  In any event, Blackswan will not accept liability for any loss, including incidental or consequential damages, etc.


Blackswan is committed to ensuring that the submission of sensitive information, such as credit card details, is safe and secure. We employ reputable and reliable service providers to ensure such information is protected. All information we hold is kept secure with access limited to personnel charged with the processing of such data. All personal data is gathered and processed in line with the Data Protection Act and Blackswan’s privacy policy.

Blackswan® is a registered trademark of GFI Blackswan Limited. Copyright © 2011 GFI Blackswan Limited. All Rights Reserved.