Coaching is relatively new as a management technique, and in all walks of life there is a move towards the one to one coaching method. It borrows a lot of good practice from sport, where the role of the coach is key to success.
An American study of coaching in a government agency found that training on its own increased productivity by 22.4%. Training combined with one-to-one coaching increased productivity by 88%.
This programme is designed for managers, team leaders, supervisors and others who are responsible for the development and performance of staff.
Learning Sector: Personal, management and leadership development
Suitability: Supervisory and line management, Senior managers and leaders
How Does Your Business Benefit:
After completion, this programme will enable your organisation to:
- Recognise performance issues early and identify the skills to deal with them.
- Bring on the development of your people on a daily basis by using the manager as a coach.
- Possess managers who are more confident and skilled in giving feedback on an ongoing basis.
- Conduct more informed and effective performance appraisals and reviews.
- Boast managers who know when coaching and training is appropriate and are able to identify any issues needing counselling and HR involvement.
- Identify development needs and opportunities for staff, which in turn will lead to a more effective and productive workforce.
- Develop high performers through coaching which will free up more management time.
- Coach and develop new staff which can increase retention rates and avoid misunderstanding of roles and responsibilities.
After completion, this programme will enable the delegate to:
- Use the skills of effective coaching. This is invaluable for any time in the future that you want to develop skills.
- Develop communication and feedback skills.
- Know more about learning. You will assess your own learning style and see how it differs from other peoples.
- Explore the many ways in which you can develop people.
- Reap the benefits of coaching high performers – how to delegate through coaching.
- Understand the difference between attitude and ability. You will know when to develop people and when performance becomes a discipline issue.
- Identify staff potential early on, and keep your people motivated through development.
- Explore the issues and practice analytical skills using case studies.
- Feel confident giving one to one coaching in a supportive environment.
How We Deliver:
This programme is delivered through a 2 day workshop.
Programme structure:
- The overall aims of coaching.
- How coaching benefits the inividual and the organisation.
- The skills, knowledge and attitude of an effective coach.
- Identifying learning and development needs.
- Your personal preferred learning style and that of others.
- Questioning techniques for coaches.
- Real listening.
- Types of feedback and evaluation.
- Situations where feedback is necessary.
- Common mistakes in giving feedback.
- Understanding reasons for poor performance.
- Dealing with ability and attitudes.
- Identifying and using strengths.
- Coaching new staff.
- Developing high performers.
- Guidelines for conducting coaching sessions.
- Case studies.
- Practical coaching exercises.
Find Out More:
For pricing and availability please contact our learning team on +44 845 603 2815 or email us at info@globalblackswan.com
