Business Process Reengineering (BPR) is a discipline in which extensive research has been carried out and numerous methodologies churned out. What seems to be lacking is a structured approach. This course provides a review of BPR and present ‘best of breed ‘methodologies and introduces a consolidated, systematic approach to the redesign of a business enterprise.
The methodology includes the five activities:
- Prepare for reengineering,
- Map and Analyse As-Is process,
- Design To-be process,
- Implement reengineered process and
- Improve continuously.
In today’s ever-changing world, the only thing that does not change is ‘change’ itself.
Businesses are increasingly driven by the three Cs: Customer, Competition, and Change, companies are on the lookout for new solutions for their business problems.
This course is designed for those people who wish to apply a structured approach in order to improve the operation or service delivery of their Organisation. It provides delegates with a mixture of analytical skills, idea generation techniques, along with quality tools for measurement purposes.
Learning Sector: Process and systems improvement
Suitability: Technical and domain specialists, Supervisory and line management, Senior managers and leaders
How Does Your Business Benefit:
Programme benefits:
At completion, the delegate will:
- Understand the principles of BPR and how to see the organisation as a series of processes designed to deliver a given product or service which meets the needs of the customer.
- Understand and be able to selectively employ a range of BPR techniques to use in the workplace.
- Understand how to critically examine processes in order to identify where improvement can be made.
- Collect and analyse information and identify where problems lie.
- Make use of idea generation methods which can be used in all areas of work to support and encourage creativity and innovation.
How We Deliver:
Programme Structure:
- Identifying the characteristics of successful BPR programmes and to recognise potential barriers to success and ways to deal with them.
- Practical exercise in a process improvement project to reduce the waste in a process and complete a task in the best possible time.
- Examining the role of BPR and how to implement it successfully by identifying appropriate projects and addressing them in a structured manner.
- Case studies to show various quality approaches to improving business performance, enabling the candidates to investigate the merits of each method.
- Process mapping as a technique for understanding and analysing processes and identifying areas for improvement.
- Using brainstorming techniques to promote creativity and innovation.
- Action planning – developing a dynamic action plan for use back in the workplace.
