Case study:
Cuisine de France
Project goal - increase production OEE / output
Phase 1 Project
Lean project - production lines
- Develop current capacity baseline numbers (OEE rated at 43%)
- Carry out introductory Lean training with supervisors (particular emphasis on Overall Equipment Effectiveness - OEE & Short Term Interval Management- STIM)
- Implement Line Balancing
- Standardise line targets and output, live KPI measurement
- Develop visual control boards to manage production flow
- Implement STIM target variance management
- Develop Lean supervisory tools - OEE Log, Downtime Log, First hour efficiency log & an operating training / flexibility matrix.
Phase 2 Project
Supervisor Development
- Define baseline performance benchmark
- Evaluate 8 front line supervisors against this spec
- Develop personal development timeline plan to bridge identified gaps for each supervisor (Action Orientation, Problem Solving, Teamwork, Performance Management, Communication)
- Carry out training and mentoring on an individual basis
- Particular emphasis on short term interval management (cases per minute), first hour efficiency, downtime analysis & continuous improvement
Project Achievements
Financial
- Primary project goal was to Increase OEE
- Starting Position - 43%
- Ending Position - 66% (max achievement was 72%)
- Increase of 23% - or a financial increase of €837K, Year 1 (based on 1% OEE valued at 36.4K)
Non Financial
- The foundations for world-class manufacturing are in place and being utilised by the supervisors
- KPI's identified with supporting Visual Display management in place
- Supervisor Role & Responsibilities Defined
- Supervisor Competencies defined and graduated for development
- Supervisor Training Versatility chart developed
- Focus of Supervisor work changed to Performance and Availability
- OEE Dashboard created
- 1st Hour Efficiency Report created
- Downtime Log created and implemented
- Line Operator performance competencies and skills identified
- Line Operator Training Versatility chart developed
- Number of production teams decreased by 1 (5 to 4) while producing 6% more than previous year
Project ROI of 18 to 1

Latest News
-
blackswan Newcastle office moves
01 July 2010
Blackswan have today moved to the significantly larger office complex
-
Darrell Mann joins blackswan
19 May 2010
Darrell Mann joins blackswan to bring People, Process and Innovation offering to the market
CEO update
-
M Duffy CEO charity work
01 April 2010
M Duffy CEO pays a visit to Percy Hedley school.