Coach bench:
Su Townsend

Biography:

Su is a management consultant and an experienced leadership and career development coach, with a background in research and program design.

Utilizing appropriate assessment tools, Su has achieved significant success in guiding even the most resistant members of corporate teams toward participation and more effective contribution, creating a change dynamic in which the potential of the team can be maximized.  A member of an international coaching bench, she also provides executive coaching services to leaders in global organizations.

Prior to joining Centrepoint, Su was the Vice President, Operations of a corporate training company, where she created custom programs focused on leadership effectiveness, team development and enhanced sales and customer service performance, designed to align with corporate goals.  Her breadth of experience gives her a deep resource to tap into when working with individuals and teams.

Su’s role at Centrepoint includes business development, recruiting and the creation of effective solutions designed to provide enhanced talent management success for clients.

Languages spoken

English

Education

Su holds a Bachelor of Social Science degree from Rhodes University and has certifications in assessment tools focused upon leadership, team and individual development.  She is in the midst of completing courses toward the achievement of the Conflict Resolution: Mediation/ Third Party Intervention Certificate offered by the Justice Institute of BC.

Industry experience

Tourism, Hospitality, Professional Services, Mining, Telecommunications, Commercial Diving, Manufacturing, Marketing and Distribution, Financial Services, Agriculture, Retail, Property Management, Crown Corporation/ Government, Marketing Research, Real Estate and High Tech.

Intervention specialisms

Conflict Resolution and Mediation, Leadership interventions (bullies, too passive, more extreme behaviour), Career Coaching, Leadership Development, Thinking style and personality assessments